CHOOSE #HELLO WITHOUT WORRIES
Who we are
WE TAKE CARE OF EVERYTHING FOR YOU. You no longer have to worry about a thing!
Experts in managing short-term rentals in many Italian cities. We manage apartments, guesthouses, B&Bs, and hotels.
Our story
Hello is a hospitality management company founded in Venice in 2018 by Silvia, with the goal of offering quality stays for guests and generating passive income for property owners. Thanks to a passion for hospitality and constant dedication, we have built a strong reputation in the tourism industry. In 2023, we decided to expand, starting a new phase of growth that has allowed us to operate throughout Italy.
We are structured into three teams, coordinated by Silvia, the owner of the agency, each of which focuses on a specific area:
Back office
We manage the listings full-time, monitoring their ranking and reviews daily, responding to all guest inquiries, and organizing their arrival. We also handle accounting and administrative obligations
CHECK-IN AND ASSISTANCE
We meet all guest needs: welcoming, key delivery, and providing support in case of issues related to the apartment.
CLEANING AND LAUNDRY
Over time, we have selected companies and individual professionals who ensure a fast and efficient service.
Our Growth
In 2023, Hello adapted to changes in the tourism market and achieved excellent revenues across all its properties, thanks to the high quality of its services and a constant commitment to improvement. This success encouraged some property owners to make further real estate investments.
Expansion and Success: From Venice to All of Italy
Today, we have a presence in every Italian region. Thanks to our reliability and the quality of our services, we have become a trusted partner for many property owners in the tourism sector. Our growth has also been driven by word-of-mouth from satisfied clients. In 2024, we doubled the number of managed properties and acquired luxury villas belonging to high-profile clients, demonstrating our ability to meet the needs of even the most demanding customers.
For the future, Hello aims to continue growing by expanding into new tourist destinations. We are committed to maintaining the quality of our services while offering increasingly personalized experiences for our guests. Additionally, we seek to strengthen collaborations with property owners and innovate to meet market demands. Our goal is to become a leading name in high-quality tourist accommodations both in Italy and abroad.
Innovation – Trust – Responsibility
These are Hello’s guiding principles.
From opening a B&B in Venice to expanding throughout Italy, Hello continues to innovate by dedicating the team’s full energy to customer support, simplifying processes to earn the trust of property owners who, satisfied, recommend us to friends and acquaintances. Our greatest responsibility lies in hiring direct employees