Reservation management

1. THE ANNOUNCEMENT

• we write eye-catching adverts in line with what is shown in the photographs
• we promote your property on the major international portals (Booking, Airbnb, VRBO, Tripadvisor, and many others) and manage the reviews with adequate responses
• we create the Google Business page of your advert in order to increase its visibility and receive more direct bookings
• we publish campaigns and promotions on online sales portals
• we dynamically manage prices based on seasonality, holidays and continuous monitoring of similar properties nearby

The aim: to maximize the profitability of the structure

2. Customer Support

• Every guest is treated as if they were the only one for us, with instant replies to messages to satisfy their every need.

• We send personalized emails with information on check-in methods, rules, and the operation of the structure. Suggestions on places of interest to visit, experiences, restaurants, and activities to do are included.

• We provide a personalized online guide for each guest with suggestions on places of interest to visit, experiences, restaurants, and activities.

• During the stay, we contact the guest to monitor their experience, ensuring everything is to their satisfaction, and understanding, if necessary, how to promptly improve

With Hello your guest will never feel alone.