Insurance and property maintenance

An excellent state of maintenance of the property is important both to guarantee an excellent quality of stay, thus avoiding creating discomfort for guests, and for a matter of prevention and maintenance, offering guests an environment that is always tidy and clean.
Within our staff there is a maintenance department made up of a team of technicians specialized in various fields (plumber, electrician, locksmith, carpenter) ready to intervene 7 days a week, thus leaving the owner more serene and freed from the burden of management of all maintenance.
Third party civil liability is an essential note to add to your insurance because it extends to guests and tenants with the aim of protecting the insured from legitimate claims for compensation under the Civil Code.

And if the customer breaks something:

the contract with guests is the first tool to safeguard the integrity of the structure.
In it we specify the conditions under which we grant the property for use.
By signing this contract the tenant provides us with credit card details as a guarantee and will be legally responsible for the state of the accommodation and its contents during the period of stay.

At Hello, your safety remains our utmost priority to minimize legal concerns.